Service Receivables

 

Service Receivables includes service contracts, service routes, service dispatch, on-call work orders, quotes, point-of-sale and billing-of-service work and materials. This option is integrated with the Inventory module for automatic decrementing of inventory from work orders. Service truck inventory can be easily maintained, with parts assigned to truck or warehouse inventory.

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Service Dispatch is displayed in 15-minute, hourly or daily increments. Work orders are displayed with user-definable color codes showing client, priority, and zip code.

You can quickly review information about equipment installed at the client’s site. Items can be billed individually or as part of an assembly. The flat-rate billing option allows you to create and print your own price book for technicians to use. The same parts and assemblies databases are used for estimating and for service, making it easy to keep your entire system updated.

Reports
  • Client List
  • Service Income Journal
  • Service Client Documents
  • Service Aging
  • Service Ledger
  • Service Tax Report
  • Client Record
  • Service Call Sheet
  • Mailing Labels
  • Service Invoice List
  • Employee Report
  • Sales Tax Report
  • Service Invoice Aging
  • Advertising Report
  • Overdue Reminders
  • Service Journal
  • Resources Report
  • Service Route Sheet
  • Service Cash Receipts
  • Value Report
  • Service Price Book

The service client file supports multiple locations for every client and installed equipment at every location so that you can track what was done on any piece of your client’s equipment. The system integrates with payroll so you can directly import hours from your service work orders.